Director

Position Overview: Join a leading electrical contractor as the Director of Commercial Operations. Under the direction of the Commercial Operations Leadership, you will be responsible for developing a strategic roadmap by identifying core business areas and exploring opportunities that extend beyond the core business based on the organization's capabilities. This role involves working closely with regional leadership, company presidents, and other managers to enhance business through deeper and more sustainable collaboration with customers, services, and operations.

The Director of Commercial Operations will play a key role in prioritizing safety and quality in all activities; fostering connections and collaboration within the organization; understanding customer needs and challenges to tailor solutions; engaging early in project and program planning processes; simplifying the customer experience by delivering efficient, purpose-driven solutions; contributing to strong operational and financial results; and ensuring a positive overall experience for customers.

Job Qualifications:

• BS/BA degree in business, engineering, marketing, or a related field
• Exceptional writing, editing, and verbal communication skills
• Strong attention to detail
• Ability to build and maintain trusting relationships within the organization and with customers
• Capability to work under pressure with time-sensitive deadlines
• Proficiency with Microsoft Office, Project, Salesforce, and Acrobat
• Equivalent combinations of training, education, and experience may be considered in lieu of degree requirement

Essential Functions:

• Build and manage relationships, sales, marketing efforts, customer service, and client advocacy
• Develop, track, and manage opportunities including lead generation, prospecting, solution discussions, proposal support, agreement processing, and initial coordination
• Lead and manage the commercial excellence process, working closely with regional leadership, company presidents, local managers, proposal writers, and estimating teams
• Communicate with potential customers and decision-makers across their organization
• Develop strong and trusting business relationships with existing and potential clients, maintaining frequent personal contact to ensure customer loyalty
• Attend and participate in industry-related trade shows, conferences, workshops, and other promotional events to network, learn, promote, and cultivate customer relationships
• Set the strategy and review content for proposals, project profile summaries, resumes, marketing materials, and other business-related communications
• Assist with the design, development, and implementation of marketing strategies or campaigns that align with business targets
• Contribute to the development of a growth strategy focused on achieving financial targets and customer satisfaction; create account plans and goals in alignment with business objectives; share relevant customer and competitive intelligence with internal stakeholders
• Facilitate and direct the organization's response to events such as storms, emergencies, or natural disasters
• Other related duties as assigned by the manager

Preferred Competencies:

• Demonstrated leadership ability
• Collaborative with strong interpersonal skills
• Results-focused with a propensity for follow-through
• Self-directed, action-oriented, responsive, motivated, and ambitious
• Exceptional communication skills in both large audiences and one-on-one settings
• Strong teambuilding capabilities with cross-functional facilitation experience
• Strong negotiation skills
• Analytical problem solver
• Ability to manage multiple projects with varying priorities
• Ability to successfully influence outcomes through collaboration, compromise, persuasion, and data translation
• Experience in issue resolution
• Familiarity with commercial contracts and RFx processes

Additional Benefits:

• Hybrid Work Schedule: Enjoy the flexibility of working both remotely and in-office, allowing for a better work-life balance.
• Growth Opportunities: Join a company in a significant growth period, with the chance to be a key hire in newer offices and contribute to expanding operations.
• Strong Backlog: Benefit from a robust backlog of projects, ensuring stability and continuous work.
• Big Company with a Family Feel: Experience the advantages of working for a large organization that maintains a close-knit, supportive, and collaborative culture.
• Competitive Salary and Benefits Package: Receive a competitive salary along with a comprehensive benefits package that includes health insurance, retirement plans, and other perks.