Job Overview:
The Operations Director will spearhead the strategic vision to drive growth and profitability. The chosen candidate will develop the annual budget, encompassing business development, revenue, and profitability targets, aligning incentives for the office and the organization. The Director will oversee all operations, including business development, project execution, resource management, quality control, and staff development, embodying core values and fostering a positive team environment through integrity and leadership.
Key Responsibilities:
Operational Management:
- Develop and manage the annual budget, ensuring revenue and profitability targets are achieved.
- Review financial statements and present quarterly performance updates.
- Oversee accounts receivable and work in progress.
- Manage office processes, lease agreements, expenses, and contracts.
- Implement continuous improvements and corrective actions.
- Manage office supplies, equipment, required and discretionary spending, client contracts, and local agreements.
- Perform other duties as assigned by senior management.
Business Development:
- Lead proactive business development efforts, including client outreach and attending industry events.
- Collaborate on strategic plans.
- Develop growth strategies, identify new market opportunities, and oversee local business development activities.
- Evaluate pricing models and assign presentations to staff.
Staff Supervision:
- Partner with HR for recruitment, development, and performance management of staff.
- Direct, supervise, and motivate employees through effective performance management techniques, including setting expectations that align with organizational goals, providing recognition and feedback, conducting team and one-on-one meetings, holding the team accountable to targets, and conducting performance reviews.
Technical Expertise:
- Act as a subject matter expert in service disciplines.
- Stay current on industry trends and ensure staff are trained and certified.
- Monitor quality control, equipment, and technical staff development.
Qualifications:
- Strong leadership, operational, and business development skills.
- Experience in managing a P&L center and financial reporting.
- Familiarity with service lines including asbestos, lead, and mold services is a plus.
Requirements:
- Minimum of 5 years of leadership experience with a strong track record of managing and leading successful projects and teams.
- Minimum 2 years of successfully running a profit and loss center.
- Strong financial acumen with the ability to develop and manage budgets, track financial performance, and make strategic decisions to ensure profitability and growth.
Compensation:
- Highly competitive compensation structure including Base Salary ($125,000 - $150,000), Sign-on-bonus ($10,000), and full benefits package.
Benefits and Perks:
- 401(k) retirement plan with company matching contributions
- Medical with company-paid premiums for employees and dependents
- Vision and dental plan options
- Flexible Spending Account (health care and dependent care)
- Company-sponsored programs including employee assistance program, life and disability insurance, legal services, mobile phone plan
- Voluntary benefits options including supplemental life insurance for employees and dependents, short-term disability, hospital, accident, and pet insurance
- Generous PTO, paid time off (3 weeks accrual)
- Tuition Reimbursement Program to promote higher education
- Paid training and certifications to promote career advancement (applicable to positions requiring certifications)
- Paid holidays, volunteer days, and floating holiday
- Incentive Bonus Plan
- Donation Matching Program
