Job Title: Senior Audio-Visual Field Engineer
Location: New York, NY
Industry: Audio-Visual Technology
Position Type: Full-Time, Permanent
Job Overview:
We are seeking a highly skilled and experienced Senior Audio-Visual Field Engineer for our esteemed client, a leading player in the Audio-Visual technology space. This role is based in New York and will offer the opportunity to work on cutting-edge AV systems, providing expertise in both installation and maintenance for a wide range of clients.
As a Senior AV Field Engineer, you will be responsible for overseeing the installation, integration, and troubleshooting of complex AV systems in various environments. Your expertise will be key to delivering exceptional technical support, ensuring flawless audio-visual experiences for customers, and mentoring junior engineers.
Key Responsibilities:
Lead the installation, setup, and commissioning of complex audio-visual systems in corporate, educational, and event spaces.
Troubleshoot and resolve issues related to AV equipment, network connectivity, and system performance.
Ensure that AV systems meet the highest standards of quality and performance through rigorous testing and calibration.
Work directly with clients to understand project requirements and provide tailored solutions that meet or exceed their expectations.
Manage the deployment and integration of AV hardware and software components for both new installations and system upgrades.
Provide on-site and remote technical support, ensuring quick and effective resolution of any issues.
Document technical processes, create system reports, and maintain accurate project records.
Mentor and provide technical guidance to junior engineers and field technicians.
Collaborate with project managers, design engineers, and other stakeholders to ensure projects are completed on time and within budget.
Stay up-to-date with the latest AV technologies, trends, and industry best practices.
Qualifications:
Bachelor's degree in Engineering, Information Technology, or a related field (preferred).
5+ years of experience in the installation, integration, and troubleshooting of AV systems.
In-depth knowledge of audio-visual hardware (displays, projectors, audio systems, video conferencing equipment) and software (control systems, AV over IP).
Strong understanding of networking protocols and their application in AV systems (TCP/IP, VLANs, etc.).
Experience working with leading AV technologies (Crestron, Extron, AMX, Biamp, etc.).
Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Proven ability to manage and prioritize multiple projects simultaneously.
Ability to work independently and as part of a team.
Willingness to travel to client sites within the New York metropolitan area and occasionally beyond.
Preferred Skills & Certifications:
Certification in Crestron, Extron, or other AV-related technologies.
Experience with AV system design and planning.
Knowledge of networked AV solutions and cloud-based AV management.
CTS (Certified Technology Specialist) or other industry-related certifications.
