Standard Maintenance Engineer
Qualifications:
- US Citizenship Required
- Valid driver's license and a clean background check
- Minimum 3 years of experience installing AV systems in commercial or federal settings
- Knowledge of low voltage cabling standards, including BISCI standards and plenum ratings
- Proficiency in terminating low voltage cabling (Cat6,RG6 coax, speaker wire,RS232 control wire)
- Use of heat shrink on 16/2 and 22/2 terminations
- Testing all terminations for correct pinout
- Proper labeling of all wires
- Ability to dress low voltage cabling neatly and professionally in AV racks and behind displays
- Experience using power tools (drills, saws, oscillating multi-tools)
- Comfortable working on ladders up to 14 ft and lifting up to 100 lbs
- Ability to read and follow AV system schematic drawings
- Experience in configuring and troubleshooting advanced AV systems, including Crestron control systems and Cisco video conferencing
- Proficiency in using Windows laptops and apps like Microsoft Teams and OneDrive
Roles & Responsibilities
Deployment Phase:
- Track installation progress and address any deficiencies
- Identify and resolve missing or incorrect site infrastructure
- Coordinate RMA replacements for defective or missing parts
- Oversee installation activities and ensure timely deployment
- Perform firmware updates and load configurations on devices before installation
- Commission completed systems and configure system electronics
- Test and validate system functionality after installation
- Document completed systems with pictures and labeled serial numbers
- Provide AV support for high-profile meetings and events
- Manage defective parts and coordinate replacements with the EV support team
- Collaborate with Census Telecom staff to provide AV support across 255 rooms under maintenance
- Maintain professional communication with PMs, installation team members, and clients
- Maintain a professional appearance and conduct, avoiding excessive smoke breaks
Post-Deployment Phase:
- Serve as an on-site AV maintenance and support contractor (8 AM - 5 PM) for one year (option for renewalTBD)
- Background check required
- Perform routine maintenance and updates on AV systems
- Provide ongoing AV support for high-profile meetings and events
- Manage and track defective parts, working with EV support for replacements
- Continue supporting Census Telecom staff in maintaining AV functionality in 255 rooms
- Maintain clear, professional communication with PMs, team members, and clients
- Uphold a professional appearance and behavior
